FAQs
Frequently Asked Questions
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LincSell offers several pricing plans to accommodate different business needs, including lite, standard, plus, and premium plans. Each plan includes various features and capabilities, so you can choose the one that best fits your business requirements.
Yes, you can change your LincSell pricing plan at any time. If your business needs evolve, you can upgrade or downgrade your plan according to your requirements, with changes typically taking effect at the start of your next billing cycle.
Yes, LincSell offers discounts for long-term subscriptions. You can receive reduced rates if you commit to an annual plan, providing cost savings compared to monthly billing.
LincSell handles pricing for additional users or locations by offering scalable options. You can add more users or locations as needed, and the cost will be adjusted based on your subscription plan and the number of additional users or locations.
No, LincSell does not have hidden fees. The pricing structure is transparent, and any additional costs, such as for extra users or advanced features, are clearly outlined. You will be informed of any applicable fees before they are charged.
Yes, LincSell offers both monthly and annual payment options. You can choose the billing cycle that best suits your budget and business needs, with annual plans often providing cost savings compared to monthly billing.
Yes, LincSell offers a free trial that allows you to explore the system and its features before committing to a subscription. The trial typically includes access to most of the core functionalities, so you can evaluate how well it fits your business needs.
LincSell supports a variety of payment methods, including credit and debit cards, mobile payments (Zelle, Venmo, PayPal), and cash transactions. It also integrates with leading payment gateways to ensure secure and smooth payment processing.
LincSell is designed with robust security measures to ensure that all transactions are handled safely. It uses encryption for sensitive data, complies with industry standards like PCI-DSS, and integrates with secure payment gateways to protect both merchant and customer information.
Yes, LincSell provides comprehensive reporting tools that allow you to generate detailed payment reports. You can track transaction fees, revenue, sales performance, and more, giving you insights into your business’s financial health.
LincSell allows businesses to accept partial payments across multiple tender types on the same invoice, making it easy for customers to pay a portion of their invoice on credit or debit cards and remaining balances via cash or other payment types. The system tracks these payments and updates the balance accordingly.
Yes, LincSell fully supports contactless payments, including options like Apple Pay, Google Pay, and NFC-enabled cards, offering a fast and convenient checkout experience for your customers.
LincSell is cloud based point of sale, all data is securely backed up on Daily, Weekly and monthly intervals automatically using backup services provided by Microsoft Azure.
Yes, LincSell allows you to manage employee access and permissions easily. You can assign different roles to staff members, control what features and data they can access, and track their activity within the system to maintain control over your business operations.
The LincSell App is compatible with all major Android and iOS Tablets; we are working to have a mobile phone version available soon. The system is cloud-based and the web platform can be accessed from any device with an internet connection, providing flexibility for business owners to manage their operations on the go.
Setting up LincSell is simple and user-friendly. The system comes with guided setup instructions, and SaasyPOS support is available to assist with any questions or challenges you might encounter during the process. You can have your system up and running quickly, customized to fit your business needs.
The checkout process in LincSell is highly secure. The system uses encryption to protect sensitive customer data and integrates with PCI-DSS compliant payment gateways. This ensures that both your business and customers are protected against fraud and data breaches.
Yes, LincSell includes features to handle refunds and exchanges with ease. You can process returns, issue refunds, and update inventory automatically, ensuring smooth operations and customer satisfaction during the refund or exchange process.
A cash discount in retail is a reduction in price offered to customers who pay with cash instead of using credit cards or other payment methods. This can help businesses avoid transaction fees associated with card payments and incentivize customers to use cash.
Standard, and above plans allow for unlimited users and registers in LincSell. The system is scalable, enabling you to grow your business by adding as many registers and users as needed, while still maintaining full control over user permissions and access.
Yes, LincSell is compatible with a wide range of hardware, including barcode scanners, receipt printers, cash drawers, and more. It works with standard POS hardware, ensuring a smooth and integrated setup for your business operations.
POS Lite is a mobile-friendly system for quick in-person sales. It’s ideal for pop-ups, events, or retail counters. It syncs seamlessly with your Online Store inventory.
In your dashboard, go to POS Setup → Add Device. Generate a QR code or login link for your team to connect their devices.
Yes! LincSell integrates with payment terminals. Connect your terminal in Settings → Payments to start accepting card payments.
POS Lite works with barcode scanners, receipt printers (ESC/POS), and Android/iOS devices. See Details
Use the “Cash Management” feature to log opening/closing amounts and generate reports.
Yes, POS Lite allows offline sales. Transactions will sync automatically once you reconnect to the internet.
Go to Sales History > Select Transaction > “Reprint”.
Yes. All data is encrypted and PCI-DSS compliant. Enable “Guest Checkout” for privacy.
Customers can download the LincSell Customer App from the Apple App Store or Google Play Store. Share your unique store link so customers land directly on your shop.
Yes! Once logged in, customers can tap My Orders to view live order statuses, shipping updates, and estimated delivery dates.
At checkout, tap “Use Points”. Points are auto-calculated based on your purchase.
100%. All transactions are encrypted end-to-end, and we comply with PCI-DSS standards for secure card payments.
After a purchase is completed, customers will be prompted to leave a review under My Orders → Leave a Review.
Yes! Customers can tap the heart icon on any product to add it to their Wishlist for later.
Customers can use the contact seller info inside the app to message you directly.
Ensure the code is valid, unused, and meets minimum order requirements. Still stuck? Link to Contact Us page.
Go to your dashboard, click “Create Store”, and follow the setup wizard. Upload your logo, set your payment methods, add your products, and customize your storefront. Need help? Watch our 2-minute setup video!
Absolutely! Navigate to Store Settings → Themes. Choose a template, adjust colors, fonts, and layouts to match your brand — no coding needed!
In your dashboard, click Products → Add New Product. Fill in product details, upload images, set prices, and hit Publish. Edit anytime by clicking the pencil icon next to a product.
LincSell supports Stripe, PayPal, bank transfers, and Cash on Delivery (COD). Set these up under Settings → Payments.
Sync inventory automatically via the “Multi-Channel Sync” tab. Connect your POS Lite or marketplace accounts to avoid overselling.
Yes! Use our drag-and-drop editor under “Themes” or edit HTML/CSS for advanced customization.
Navigate to Orders > Select Order > “Refund”. The amount will be returned via the original payment method within 3-5 business days.
LincSell charges a flat fee per transaction (excluding payment gateway fees). See for details. Link to the pricing page.
Go to Orders to view, fulfill, or update orders. Add tracking numbers manually or integrate with shipping partners for real-time updates.
Go to Settings > Shipping to connect FedEx, DHL, or local couriers. Real-time shipping rates will auto-calculate at checkout.
Definitely! Head to Marketing → Discounts to create coupon codes, set expiration dates, and track usage easily.
Yes! LincSell auto-optimizes your store, but you can customize page titles, meta descriptions, and alt text under Settings → SEO.
LincSell is cloud based point of sale, all data is securely backed up on Daily, Weekly and monthly intervals automatically using backup services provided by Microsoft Azure.
The checkout process in LincSell is highly secure. The system uses encryption to protect sensitive customer data and integrates with PCI-DSS compliant payment gateways. This ensures that both your business and customers are protected against fraud and data breaches.
Yes, LincSell allows you to manage employee access and permissions easily. You can assign different roles to staff members, control what features and data they can access, and track their activity within the system to maintain control over your business operations.
The LincSell App is compatible with all major Android and iOS Tablets; we are working to have a mobile phone version available soon. The system is cloud-based and the web platform can be accessed from any device with an internet connection, providing flexibility for business owners to manage their operations on the go.
Yes, LincSell allows you to make inventory adjustments easily. You can manually adjust stock levels for reasons such as damaged goods, theft, or transfers between stores, and the system will update inventory records accordingly.
LincSell provides a variety of inventory reports, including stock levels, transfer reports, low-stock items, and inventory adjustment details. These reports help you monitor stock performance, plan reorders, and maintain optimal inventory levels.
Yes, LincSell automatically updates stock levels in real time after each sale. This ensures your inventory records remain accurate and up-to-date, helping you manage stock levels more efficiently.
Yes, LincSell provides low-stock and out-of-stock alerts. You can set minimum stock levels for each product, and the system will notify you when it’s time to reorder, helping you avoid stock shortages.
Yes, you can transfer your current inventory and customer data to LincSell. The system supports data import in common formats like CSV, and LincSell support is available to assist with the process to ensure a smooth transition.
Yes, LincSell is designed to handle inventory management across multiple store locations. You can track stock levels at each location, transfer inventory between stores, and generate consolidated reports to manage your entire business from one platform.
LincSell allows you to categorize and organize products by attributes such as category, department, manufacturer, or vendor. This makes it easier to manage large inventories and quickly find specific items.
Yes, LincSell allows you to track inventory using SKUs, barcodes, and assigning multiple barcodes to products that tend to fluctuate due to manufacture packaging changes. This provides flexibility in managing and searching for products, making stock management more efficient.
Yes, LincSell supports different units of measurement for inventory items. You can manage products that are sold by individual units or cases, making it adaptable to various types of businesses.
LincSell helps streamline inventory audits and reconciliations by allowing you to compare actual stock counts with system records. You can perform periodic audits, track discrepancies, and make necessary adjustments directly in the system.
Yes, LincSell includes tools to manage supplier orders and deliveries. You can create purchase orders, track incoming shipments, and update inventory levels once deliveries are received, ensuring smooth supplier management and stock replenishment.
LincSell supports multiple types of loyalty programs, including points-based systems, tiered rewards, and purchase-based discounts. This flexibility allows you to choose the loyalty model that best fits your business and customer base.
Yes, customers can track their loyalty points and rewards in real-time. LincSell updates points immediately after each transaction, allowing customers to see their balance on their receipt and at checkout allowing them redeem rewards whenever they are eligible.
Yes, LincSell allows you to create special promotions for different customer groups. You can offer exclusive discounts or limited-time offers to reward special customer groups and enhance engagement.
Yes, customers can redeem loyalty points both online and in-store. LincSell seamlessly integrates loyalty rewards across sales channels, making it easy for customers to use their points no matter where they shop.
Yes, LincSell offers built-in features for managing customer loyalty programs. You can create and track loyalty programs that reward customers based on their purchases, helping to encourage repeat business and customer retention.
Yes, LincSell provides training and onboarding for new users. This includes guided setup assistance, live demos, and step-by-step instructions to help you get the system up and running smoothly.
Yes, LincSell has an extensive knowledge base and FAQ section that covers common issues and questions. These resources are available 24/7 and provide detailed guides on using the system, troubleshooting problems, and optimizing its features.
Yes, LincSell provides different levels of support depending on your subscription plan. Higher-tier plans typically include priority support with faster response times, dedicated account management, and personalized assistance.
LincSell offers multiple customer support options, including email support, live chat, and phone support. Depending on your subscription plan, you may have access to priority support for faster response times.
Yes, LincSell offers tutorials and training materials, such as video guides, and documentation, to help new users familiarize themselves with the system and its features.
Yes, LincSell encourages feedback on the quality of support. After resolving an issue, you can rate your experience and provide comments, which helps improve the overall support experience for all users.
LincSell offers a wide range of reports, including sales reports, inventory reports, customer purchase history, and financial summaries. These reports help you gain insights into various aspects of your business, from tracking daily transactions to analyzing long-term trends.
Yes, LincSell provides real-time reporting capabilities. This means you can access up-to-date sales, inventory, and performance data anytime, allowing you to make informed decisions on the fly.
Yes, LincSell allows you to generate customized reports based on specific data points. You can filter reports by date range, product category, or location to focus on the information most relevant to your business needs.
Yes, LincSell allows you to export reports into various formats, including Excel (CSV) and PDF. This makes it easy to share reports with your team, integrate them into other systems, or to simply keep hard copies handy.
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